How do I request a refund? Tea August 30, 2021 15:10 Follow All cancellations received within the cancellation policy window will have their refunds issued automatically. For any other enquiries, please get in touch via email. Related articles How do I cancel my booking? What is the cancellation policy for my booking? I have not yet received a confirmation email. Did my booking work? I booked the wrong dates. How can I change them? How can I modify my booking?