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What do I need to bring to check in?
For check-in, you'll need valid government-issued photo identification: passport.European citizens can also check in with their National ID cards. EU residents can check in at EU hostels with their...
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Is there a kitchen?
Most of our hostels have a fridge and a microwave in common areas that will allow for simple food preparation and reheating, but no kitchen.You should find a kettle there, but if it's gone missing ...
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Do you have any limits for the groups that stay with you?
Any potential age restrictions will vary from hostel to hostel, but we try to be as flexible as possible with our groups. Please keep in mind that all under 18 year old guests must be accompanied b...
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2. Booking for a group
Once contacted with a request, we will send you an offer based on our availability. This offer does not confirm the booking. Remember that up until this point, all bookings are subject to availabil...
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Staff picks and good-to-know info when staying in Edinburgh
Check out the list below to see what our staff recommend and get the info on handy opening hours and cool hostel activities during your stay in Edinburgh.It's all part of the real hostel experience...
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Directions to Flying Pig Uptown hostel in Amsterdam
Below are the directions to your Flying Pig Uptown hostel in Amsterdam. Additionally, we've included the Google Maps link for your convenience so you can easily access the location. From Schiphol...
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Age restriction policy
All St Christopher's Inns do not have an upper age limit. Anyone over 18 is welcome to stay with us!If you happen to be under the age of 18 and you're not traveling as part of a school group, you m...
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How can I pay? What are my payment options?
If you're booked the Free cancellation rate, you've got different options for payment;You can either pay during the booking process, click the link in your confirmation email to fully pre-pay your ...
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How do I request a refund?
All cancellations received within the cancellation policy window will have their refunds issued automatically. For any other enquiries, please get in touch.
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Do you provide towels?
Towels are included for free in private rooms (single, double, twin) and ensuite dorms (excluding Berlin Mitte, Vienna, Newquay, Edinburgh and the Flying Pigs).For all dorms with shared bathroom, t...