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Age restriction policy
All St Christopher's Inns do not have an upper age limit. Anyone over 18 is welcome to stay with us!If you happen to be under the age of 18 and you're not traveling as part of a school group, you m...
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How can I pay? What are my payment options?
If you're booked the Free cancellation rate, you've got different options for payment;You can either pay during the booking process, click the link in your confirmation email to fully pre-pay your ...
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How do I request a refund?
All cancellations received within the cancellation policy window will have their refunds issued automatically. For any other enquiries, please get in touch.
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Do you provide towels?
Towels are included for free in private rooms (single, double, twin) and ensuite dorms (excluding Berlin Mitte, Vienna, Newquay, Edinburgh and the Flying Pigs).For all dorms with shared bathroom, t...
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Can I check in before 3PM?
Most of our hostels will allow early check-in if the rooms are ready or if the occupancy of the night before allows. In any case, please do not hesitate to come to the hostel any time after 7 AM! T...
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Is there a curfew?
Never, there is no curfew in any of our hostels. We're open always for people to enjoy their stay!
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Can I bring my own food to my room?
Out of respect for your new room mates, food is not permitted in shared rooms. Feel free however to enjoy your meal or snack in any of the common areas.
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What are your payment arrangements?
We require a 10% non-refundable deposit of the total amount invoiced to be paid within 5 working days of the invoice date. The final non-refundable payment (the balance of 90%) is due at least 28 d...
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3. Payment and cancellation
Updated 29/07/2025 3.1 We require a 10% non-refundable deposit of the total amount invoiced to be paid within 5 working days of the invoice date. The final non-refundable payment (the balance of 90...
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Staff picks and good-to-know info when staying at Berlin Alexanderplatz
Check out the list below to see what our staff recommend and get the info on handy opening hours and cool hostel activities during your stay at Berlin Alexanderplatz Hostel.It's all part of the rea...