Tea
Articles
-
Can I check in before 3PM?
Most of our hostels will allow early check-in if the rooms are ready or if the occupancy of the night before allows. In any case, please do not hesitate to come to the hostel any time after 7 AM! T...
-
Is there a curfew?
Never, there is no curfew in any of our hostels. We're open always for people to enjoy their stay!
-
Can I bring my own food to my room?
Out of respect for your new room mates, food is not permitted in shared rooms. Feel free however to enjoy your meal or snack in any of the common areas.
-
What are your payment arrangements?
We require a 10% non-refundable deposit of the total amount invoiced to be paid within 5 working days of the invoice date. The final non-refundable payment (the balance of 90%) is due at least 28 d...
-
3. Payment and cancellation
Updated 29/07/2025 3.1 We require a 10% non-refundable deposit of the total amount invoiced to be paid within 5 working days of the invoice date. The final non-refundable payment (the balance of 90...
-
Staff picks and good-to-know info when staying at Berlin Alexanderplatz
Check out the list below to see what our staff recommend and get the info on handy opening hours and cool hostel activities during your stay at Berlin Alexanderplatz Hostel.It's all part of the rea...
-
Directions to your hostel in Barcelona
Below are the directions to your hostel in Barcelona.Additionally, we've included the Google Maps link for your convenience so you can easily access the location. From El Prat Airport (35min, by bu...
-
Do you have any female-only facilities?
Yes, we are very proud to offer female-only dormitories and female-only bathrooms in each of our hostels.We believe in providing a comfortable and secure environment for all our guests, and our fem...
-
I haven't received my refund.
Please allow up to 21 working days to receive the refund, counting from the moment we have confirmed the request. If the 21 working days have elapsed and you still haven't received your money, plea...
-
I have not yet received a confirmation email. Did my booking work?
If that confirmation email is playing hide and seek in your inbox, don't worry!First, take a look in your spam folder and any other sneaky promotion inboxes it might be hiding in.If it's still miss...