3. Payment and cancellation

Updated 01/05/2021

3.1 We require a 10% non-refundable deposit of the total amount invoiced to be paid within 5 working days of the invoice date. The final non-refundable payment (the balance of 90%) is due at least 28 days prior to arrival. Please be aware that failure to do so will result in the cancellation of your booking. If due to official travel restrictions the group needs to cancel, we will offer a free change of date, a credit note or a full refund of the amount paid.

3.2 We accept the following cards: Visa, MasterCard and Switch. You can pay by using a secure payment link (to be requested upon booking confirmation) or bank transfer. For bank transfers we require the bank's proof of payment to be sent to us within 5 working days. Please include the booking reference number provided to you on the bank transaction.

3.3 No cancellations will be accepted by telephone, only by e-mail or in writing to the Central Sales Office (details below).

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