Updated 29/07/2025
3.1 We require a 10% non-refundable deposit of the total amount invoiced to be paid within 5 working days of the invoice date. The final non-refundable payment (the balance of 90%) is due at least 28 days prior to arrival. Please be aware that failure to do so will result in the cancellation of your booking.
3.2 We accept the following cards: Visa, MasterCard and Switch. You can pay by using a secure payment link (to be requested upon booking confirmation) or bank transfer. For bank transfers we require the bank's proof of payment to be sent to us within 5 working days. Please include the booking reference number provided to you on the bank transaction.
3.3 No cancellations will be accepted by telephone, only by e-mail or in writing to the Central Sales Office (details below).
