What is the cancellation policy for my booking?

We know that flexibility is what matters most for our guests, that's why we offer FREE cancellations up until 24 hours before the arrival date, as one of the options on our website.
This doesn't apply to non-refundable rates.

Just a heads up! You can always find the cancellation policy in your booking confirmation email in case it slips your mind!

For bookings made via an agent (Hostelworld, Booking, Agoda...), please check your agent's confirmation email!

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Most of our Receptions are open 24/7
excluding London Greenwich, London The Inn (London Bridge), Newquay and Bath
Check-in & Check-out times
Check-in starts at 3 PM for St Christopher's Inns, 2 PM for Flying Pigs! Check-out before 11 AM for all St Christopher's (10 for Bruges), 10:30 for Flying Pigs!
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