How do I cancel my booking?

To cancel 3rd party bookings (Hostelworld, Booking, Expedia, Agoda etc), please access your reservation via the website you used to make the booking, or through the Agent's confirmation email in your inbox.

For bookings made on or, please contact us via a form! 

Please note: 
If you are requesting a cancellation and have run into this article along the way, when you see this message, please select 'No' and a human agent will get back to you! 


Was this article helpful?
1 out of 78 found this helpful

Articles in this section

Most of our Receptions are open 24/7
excluding London Greenwich, London The Inn (London Bridge), Newquay and Bath
Check-in & Check-out times
Check-in starts at 3 PM for St Christopher's Inns, 2 PM for Flying Pigs! Check-out before 11 AM for all St Christopher's (10 for Bruges), 10:30 for Flying Pigs!
Book or extend direct
Benefit from the BEST PRICE GUARANTEE when you book directly on our website or over desk with our lovely staff!