This guidance applies only after St Christopher’s or Flying Pig has confirmed in writing that you are entitled to a refund. Cancelling a booking does not automatically mean that a refund will be issued.
Non-refundable bookings are not eligible for a refund after the one-hour grace period unless an exception has been explicitly approved by our team.
Once an eligible refund has been processed, it may take up to 21 business days to reach the original payment method.
If 21 business days have passed since you received confirmation that your refund was processed and you still have not received it, please get in touch.
